[ Our Senior Architect Engineers
provide support in the fields of Independent Validation, Project Management,
Business Process Re-engineering, Infrastructure Design, Data Structures and
Business Intelligence. Our Implementation Engineers provide technical solutions
focused on Oracle’s suite of products. These solutions include complex
implementations of Oracle e-business, OBIEE, OBIA, Hyperion Planning and
Budgeting, Design and Implementation of High Availability Oracle DB
architecture, Oracle Exadata, Remote Database Support 24x7x365, Development of
Business Intelligence and Development of enterprise custom solutions. Help to
migrate, upgrade, and consolidate the hardware and Database.
Our Remote Support Service offers
various levels of System Monitoring and Administration which includes:
Monitoring 24 * 7, 365Database and O/S MonitoringEmergency Response to all AlertsCase/Issue Tracking Management PortalBackup Planning and Backup RequirementsMTTR − Mean Time to Recovery PlanningRetention Policy PlanningStats Analysis
Mapping of business processes with Oracle Apps
functionality and high level solution configuration Installation of Oracle Apps software and DBA support Prototyping business scenarios and demonstration in CRP
sessions Development of Interfaces to integrate Oracle with
non-Oracle Systems; Bolt-ons Data Conversion (from Legacy to Oracle) Customizations and Localizations System Integration and User Acceptance testing Cut-over planning and Go-live preparations A proven Implementation Methodology
Preparation of Migration Environment Installation of Oracle Apps new release Migration of data to new release environment Configuration of System Setups Production set up and live migration Backlog data catch up
SLA based 24X7 Production Support Training Software Change Management/Program Updates Preventive/Proactive Maintenance Documentation Updates Patch Management (via Metalink) Performance tuning System Audit Oracle TAR Coordination Communications to maintain constant awareness of
conditionsDevelopment of knowledge base for tracking history of
issues and responding to critical issues.
No matter what your technology needs
are, we can help. From IT help desk support,
regulatory compliance and on-demand access to your business data, to cloud
computing and fully managed IT support, you can rely on us to:
Eliminate the burden of routine IT managementOptimize efficiencies of your staff – local to Chicago
or across the countryMaintain data availability for critical applicationsEnhance network security and complianceManage data backup and disaster recoveryAnd much more!
Our industry-leading SLA is a true representation of what you can count on
from SanYog. We are committed to supporting and protecting your mission
critical data and providing assurance in that is a critical element of our
In brief, you should know the following about us: our company was established in 2001 and had been responsible for providing outstanding provides the remote support for Databases and Manage Services ever since. Our specialty is in the area Oracle Databases, Exadata, Oracle e-Business, OBIEE and Hyperion Planning. Our business is located at Chicago IL.